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"At Churrascaria Pampas Grill (Porto Alegre, BR), Tellback revealed that the waiting time for drinks during peak hours was a common complaint, something we hadn't clearly perceived. After adjusting the waiters' workflow based on AI suggestions, service satisfaction increased by 15%, and online reviews significantly improved."

"Our Austin Auto Deals (Austin, TX, USA) dealership was struggling with closing test drives. Tellback's AI analyzed free-text feedback and pinpointed a recurring, subtle comment about a 'new car smell' being off-putting in some used models. We introduced a neutral scent diffuser, and test drive conversion rates went up by 12%!"

"The Pousada Charme da Serra (Gramado, BR) always prided itself on its breakfast, but Tellback showed that many guests found the bread options limited, especially gluten-free ones. We expanded the variety as per the suggestions, and breakfast comments became one of our most praised points, directly impacting reservations."

"At The Daily Grind Cafe (Brooklyn, NY, USA), we thought our Wi-Fi was fine. Tellback's AI, however, flagged multiple comments about slow connectivity during peak hours, especially from remote workers. After upgrading our plan based on this clear data, our weekday afternoon sales increased by 10% as more people stayed longer."

"At our pet shop chain Mundo Animal (São Paulo, BR), Tellback helped identify that although customers loved our products, the in-store signage to find specific items was confusing. We reorganized the aisles and improved the signs, resulting in a 20% reduction in the time customers took to find what they needed and an increase in impulse purchases."

"Sunshine Grocers (Miami, FL, USA) used Tellback and discovered through text analysis that customers were frustrated with the long checkout lines on weekend mornings, even though we felt adequately staffed. The AI suggested reallocating one stocker to bagging during those specific hours. Complaints dropped by 30%, and overall store ratings improved."

"The Academia Movimento Certo (Rio de Janeiro, BR) used Tellback to understand satisfaction with classes. The AI detected a pattern: many martial arts students mentioned the lack of mirrors in one of the rooms, something management hadn't prioritized. We installed the mirrors, and retention in those classes increased by 18% the following quarter."

"Our Golden Years Assisted Living (Phoenix, AZ, USA) facility implemented Tellback for family feedback. The AI highlighted concerns about the variety of evening activities. We introduced new programs based on the suggestions, and family satisfaction scores regarding resident engagement rose by 25 points."

"The electronics store TecnoMania (Curitiba, BR) discovered with Tellback that, despite competitive prices, many customers felt intimidated by the sales staff's technical jargon. We implemented training focused on clear communication, and the sales conversion rate for higher value-added products rose by 10%."

"The Cozy Corner Bookstore (Portland, OR, USA) always prided itself on its ambiance. Tellback's AI, analyzing written comments, revealed that while 'cozy' was often mentioned, so was 'dim lighting' in the fiction section, making it hard to read. We added subtle spotlights, and sales in that section increased by 8%, with specific positive mentions of the improved lighting."

"At Divas Hair Design salon (Belo Horizonte, BR), Tellback showed us that online booking was a source of frustration for some clients who found it unintuitive. The AI pinpointed specific issues. We redesigned the flow, and calls for appointments dropped by 40% as more people successfully booked online."

"Our Adventure Gear Rentals (Denver, CO, USA) used Tellback to gather post-rental feedback. The AI identified a pattern of comments about the difficulty of understanding the return process for ski equipment outside of peak hours. We created a simple video tutorial and added clearer signage, which reduced late returns by 15% and improved staff efficiency."